Entriwise logo

FAQ

Amazon Seller Central Errors

Enable Amazon XML Statements

To import and reconcile Amazon statements, you must have XML statements enabled in your Amazon Seller Central account.

Some Amazon Seller Central accounts do not have XML statements enabled by default. In this case, you must contact Amazon Seller Central support and ask to enable XML statements for your account.

For reference, below you can see how XML statement looks in All Statements page (Reports > Payments > All Statements) in your Amazon Seller Central account:

Amazon XML statements

If you do not see Download XML button, your Amazon Seller Central account does not have XML statements enabled.

QuickBooks Errors

Business Validation Error: Multi Currency

You may encounter Business Validation Error: Multi Currency should be enabled to perform this operation error because you have financial transactions in more than one currency. After you turn on the feature in QuickBooks, you'll be able to assign currency to customers, vendors, bank accounts, credit card accounts, and accounts receivable / accounts payable accounts.

For example, you have a company in the U.S. and sell goods on Amazon.com in U.S. Dollars and on Amazon.ca in Canadian Dollars. Your home currency is be U.S. Dollars (USD) and additional currency is Canadian Dollar (CAD).

How to turn on multicurrency for your company file in QuickBooks

QuickBooks Online

  • Click the Gear > Company Settings > Advanced > Currency.
  • Select the Multicurrency checkbox.
  • Select the "I understand I can’t undo Multicurrency" checkbox.
  • Click Save.

QuickBooks Desktop

  • Go to the Edit menu and click Preferences.
  • In the left Preferences list, click Multiple Currencies.
  • Click the Company Preferences tab to display the preference options.

Read more in QuickBooks Blog post QuickBooks multicurrency basics.


Business Validation Error: Inventory Start Date

You may encounter Transactions with inventory (QOH) products cant be dated earlier than the Inventory Start Date for the product / Transactions with inventory products can not be dated earlier than the Inventory Start Date for the product errors because one or more QuickBooks inventory products have Inventory Start Date later than their sales date. You can only use an inventory item in transactions that are dated after the item’s inventory as of date.

For example, you bought a new inventory product on May 1, so the actual inventory start date is May 1. However, if you created the corresponding inventory product in QuickBooks later, for instance on May 15, the inventory start date for this product is set to May 15. In this case you must change Inventory Start Date of this product manually to May 1.

How to adjust Inventory Start Date in QuickBooks

QuickBooks Online

  • Click the Gear > Products and Services.
  • Click Edit on the Product you want to adjust.
  • Click "Starting value".
  • Change the inventory "As of date".

Read more in QuickBooks post Get started with inventory.


Business Validation Error: Document Number Error

You may encounter Duplicate Document Number Error : You must specify a different number. This number has already been used or QuickBooks Duplicate Document Number Error because invoice, sales receipt, vendor credit, etc numbers are not automatically assigned by QuickBooks.

To solve this problem you need to turn off the following QuickBooks Online features:

  • Custom transaction numbers
  • Warn if duplicate check number is used
  • Warn if duplicate bill number is used

How to turn off Custom transaction numbers in QuickBooks Online

  • Click the Gear > Your Company > Account and Settings
  • Go to Menu Sales
  • Edit Sales form content
  • Deselect the Custom transaction numbers checkbox
  • Click Save

How to turn off Warn if duplicate check number is used and Warn if duplicate bill number is used in QuickBooks Online

  • Click the Gear > Your Company > Account and Settings
  • Go to Menu Advanced
  • Edit Other preferences
  • Deselect Warn if duplicate check number is used and Warn if duplicate bill number is used checkboxes
  • Click Save

results matching ""

    No results matching ""